Next Public Class:
Friday, June 7, 1:00 PM – 5:30 PM
Ovient Sunnyvale Office (440 N. Wolfe Rd., Sunnyvale, CA 94085)
Other 2013 class dates:
The Clear and Polite Communication Seminar has three parts:
- Part 1: How Does Your Writing Feel? – Discover how the tone of your writing affects the way others read your messages. Practice “listening” to your writing and learn how to use buffers, punctuation, and vocabulary to improve your tone.
- Part 2: Clarify, Confirm, and Communicate – Learn several easy ways to avoid miscommunications in your speech and writing. Practice building understanding by using clarification, confirmation, and reflection.
- Part 3: Being Polite Means Avoiding “Please” – Learn how to transform your work relationships by applying a few simple politeness rules to your speech and writing.
This seminar is limited to 20 people.
Frequently Asked Questions
Answers
- What is your cancellation policy?
Cancellation Policies:
For individual coaching, we require payment in advance, and we do not offer refunds or exchanges. Individual coaching programs must be completed within 4 months of the start date. Participants may reschedule a coaching session as long as they request the change at least 24 hours in advance and complete the entire program by the completion date.
For group classes offered at the Ovient Training Center, cancellations prior to the first day of class will be charged a 25% cancellation fee. Cancellations after class has begun will be charged the full tuition. We do not offer refunds or exchanges. Ovient reserves the right to cancel the class at anytime due to low enrollment or extenuating circumstances. If we need to cancel the class, you will be offered a full refund.
For information on our cancellation and refund policy for our corporate training programs, please request a proposal by clicking here.
- Can you provide a certificate of completion for this course?
For clients scoring above 85% on the post-test, we provide a Certificate of Mastery as well as a $100 discount coupon for a future Ovient course. For clients who score less than 85% on their post-test but attend all of the sessions, we provide a Certificate of Completion. The certificates can help you document your participation in the course for your own or your company’s records.
- What textbooks do you use?
Most of the textbooks on the market today are designed for academic learners or are targeted toward lower-level speakers. We do not use these textbooks. Instead, through tens of thousands of training hours with executives and professionals throughout Silicon Valley, we have honed our methodologies and developed an extensive content database. Our course materials are based on this database and are constantly being updated to reflect trends in business and technology and emerging research in linguistic and training theory.
- Where are the classes held?
All of our public courses and most of our individual coaching is held at our Sunnyvale Offices. The address is 440 N. Wolfe Rd., Sunnyvale, CA 94085. Click here for a map. Parking is free at our office.
Corporate training is typically provided on-site at our clients’ offices. Individual coaching can also be provided on-site for an additional fee.
- How can I pay? Do you accept credit cards?
We accept cash, checks, major credit cards, paypal, and bank transfers.