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Resources

Can Parents Still Teach Us to Communicate?

Published on September 10, 2014

handshake

Although we hate to admit it when we are young, our parents have a great deal to teach us. I was thinking about my childhood recently and remembered that several of my father’s pet phrases are actually quite relevant to effective communication. Here are three that I remember quite clearly and what they taught me: […]

How Impatient Coworkers Affect English As A Second Language (ESL) Employees

Published on September 9, 2014

agitated, anxious, scared, worried

When employees are unwilling to be patient with coworkers who speak English as a second language, the result can be catastrophic for the second-language speaker’s language skills and confidence. Putting undue pressure on a second-language speaker hinders the learning process. Second language acquisition theory tells us that doubt and anxiety decrease a learner’s ability to […]

3 Reasons People are Not Responding to Your Emails

Published on September 8, 2014

Email problems

We’ve spent hundreds of hours working with clients to answer one simple question: Why didn’t I get a response to my email? Generally, one of these three mistakes is the cause. Don’t make these mistakes with your email. Mistake 1: The purpose of the email is unclear. Don’t make your reader dig for the purpose […]

Starting Conversations at Networking Events

Published on February 19, 2013

When you attend a lecture, conference, or trade show, do you feel comfortable starting conversations with the strangers around you? It’s not an easy thing to do, even for native speakers. Talking to people is an important business skill because meeting new people and making connections helps grow your personal network, which eventually gives you […]

Redefining Business Networking in the Connected Age

Published on February 19, 2013

Does the idea of networking scare you? Does it bring to mind images of parties and events in which you stand around and talk to strangers while you nervously hold a drink in your hand, secretly looking for the clock to see if it’s time to leave? These kinds of parties are not only nerve-racking, […]

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Blythe J. Musteric
Marc Musteric

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